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Webmail is a great diagnostic tool because it requires no client configuration and shows you directly, exactly what is on the mail server. The web client for your mailbox can be found in MyJH (under Messaging -> Outlook). If you have a question, please contact and we’ll walk you through the process on a remote support session. You can simply delete your connection to the email server and re-add it as a new connection and things will be OK. In the past, it was possible to set up a supported client with the kind of authentication that is now depreciated. If you got to this page because you got an alert about Basic Authentication for Microsoft Exchange, but are confused because you’re already using a supported client, this information will help.

HOW TO Configure Evolution Mail Client for Linux.

HOW TO Configure Thunderbird Mail Client (all desktop platforms).

HOW TO Configure Mac and iOS Mail Client.

Following these instructions could cause you to lose mail. If you found this page through a search and are from a different part of Johns Hopkins, you should refer to your local IT support staff for your correct information. This information is relevant for Whiting School of Engineering users only.

WSE Dean’s Office San Martin Move Information.

Using Modern Authentication on Thunderbird to Access Outlook Mail.

The Past and Future of Redirected Email.

Return to Campus – Your Actions to Make it Work.

Onboarding: IT information for those new to JHU / WSE.

Wyman 400 Conference Room Documentation.Ubuntu 22.04 and the Hopkins WIFI Network.Redirecting Email inside Johns Hopkins and APL.Office 365 at the Whiting School of Engineering.How to Grant Access to Shared Mailboxes.Configuring Microsoft Exchange Online (Office 365 Email).Adding an Additional Mailbox to Outlook.If your email client fails to prompt you, or you close the message by mistake, you can follow the directions below to update your password through your client settings. Simply tap Settings, and you'll be taken to the settings screen for that account, where you can enter your new password. Or if you're on an iPhone, it may alert you with an error like " Cannot Get Mail".For example, if you're using an email program on your desktop computer, you might see a popup screen asking you to re-enter your email username and password.Most email clients will tell you exactly what's wrong when you start them up, and prompt you to enter your new password. If you've forgotten your password, please see Retrieving a forgotten password instead. This is because the settings for that email address need to be updated with the new password. If you've recently changed your email password in Toolbox, you might find that the email address stops working in your third-party email software. Transferring Domain and Hosting Services.How to migrate your hosted email services.